Quick Answer: Yes.
DirectOrders is a legitimate US company founded in 2026. We are AI-first from day one, which lets us deliver reliable voice ordering, smart discovery, and automation without legacy platform tradeoffs. We offer transparent pricing ($249-349/month), zero commission on orders, month-to-month contracts with no lock-in, and you can export your customer data anytime. Payments are processed securely through Stripe.
We believe in transparency. Here's everything that makes us trustworthy.
DirectOrders is a legally registered business in the United States with transparent ownership and operations.
All payments processed through Stripe, PCI-DSS Level 1 certified. We never store full card numbers.
No annual lock-in. Cancel anytime without penalty. We earn your business every month.
Export your customer data anytime, for free. Your data belongs to you, not us.
Restaurants use DirectOrders to reduce commissions and grow direct orders.
Email, chat, and phone support on all plans. Founders personally respond to tickets.
What you see is what you pay. No hidden fees, no commissions, no gotchas.
Payment processing: Standard Stripe rates (2.9% + $0.30). We do not mark up processing fees.
Most restaurants are live within 48 hours. We handle menu import, website setup, and channel configuration. Many restaurants go live in 24 hours or less.
Correct. Zero commission on every order. You pay a flat monthly fee and standard payment processing through Stripe. A $100 order means you keep $100 (minus the standard ~3% payment processing).
Cancel anytime through your dashboard or by contacting support. No cancellation fees, no questions asked. You can export all your customer data before you go - it's yours.
Yes. We use Stripe for payment processing (PCI-DSS Level 1 certified). Customer data is encrypted at rest and in transit. We never sell your data to third parties.
No. Unlike Owner.com and others that add 5% customer fees, DirectOrders charges zero fees to your customers. Your menu price is exactly what they pay.
DirectOrders was founded in 2026 by software engineers with 18+ years of experience building products at scale. We built DirectOrders AI-first because we saw restaurants losing 15-30% of every order to delivery apps, with no way to own their customer relationships.
Our mission is simple: help restaurants keep more of what they earn while building direct relationships with their customers. Zero commission, full data ownership, modern technology.
14-day free trial. No credit card required. Cancel anytime. See why hundreds of restaurants trust DirectOrders.