Integrations
Keep your POS. Add direct ordering.
DirectOrders connects with popular POS systems so you can launch fast without changing your workflow.
Toast
Toast is the most widely used restaurant-specific POS system in the United States, powering over 100,000 restaurant locations with hardware terminals, kitchen display systems, and integrated payment processing. Toast offers its own online ordering product (Toast Online Ordering), but restaurants using it pay per-order fees and are limited to Toast's ecosystem for marketing, customer data, and delivery. Integrating DirectOrders with Toast means you keep Toast for everything it does well, in-store POS, table management, KDS, and payment processing, while adding a commission-free direct ordering channel that you fully control. Online orders through DirectOrders generate their own customer database, giving you contact information and order history that Toast Online Ordering does not share. This is especially valuable for Toast restaurants that want to reduce marketplace dependency without replacing their POS.
Square
Square is one of the most popular POS and payment processing platforms for small to mid-size restaurants, cafes, and quick-service concepts. It combines an affordable hardware ecosystem (Square Terminal, Square Register, Square Stand) with built-in payment processing, inventory tracking, and optional add-ons like Square Online and Square for Restaurants. Many operators choose Square because of its low barrier to entry: no long-term contracts and transparent processing fees. Integrating DirectOrders with Square lets you keep Square for in-store payments and POS operations while adding a fully branded, commission-free ordering website. Unlike Square Online, which is tied to Square's ecosystem and charges transaction fees, DirectOrders gives you an independent direct ordering channel with full ownership of customer data, dedicated delivery integrations, and marketing tools built specifically for restaurant repeat-order growth.
Clover
Clover is a versatile POS system manufactured by Fiserv, widely used by restaurants, cafes, and quick-service operations across the United States. Clover devices (Clover Station, Clover Mini, Clover Flex) handle order entry, payment processing, and basic reporting. Clover also offers an app marketplace where restaurants can add features like online ordering, loyalty programs, and employee management. While Clover's built-in online ordering app provides basic functionality, many restaurant owners find it limited for building a strong direct ordering brand. Integrating DirectOrders with Clover means your restaurant gets a fully branded, commission-free ordering website that goes beyond what Clover's native apps can do. Your staff keeps using Clover hardware for dine-in and counter orders while DirectOrders powers your online presence with restaurant-specific features: Voice AI phone ordering, multi-channel distribution, delivery orchestration, and a customer database you own and control.
Lightspeed (formerly Upserve)
Lightspeed Restaurant (formerly Upserve, and before that Lightspeed K-Series) is a cloud-based POS platform popular with full-service restaurants, cafes, and multi-location groups in both the United States and Canada. After acquiring Upserve in 2021, Lightspeed combined Upserve's server performance tracking and guest profiles with its own table management, floor plan customization, menu configuration, advanced reporting, and payment processing. Lightspeed is known for strong analytics, making it a favorite among operators who track detailed sales data, menu performance, and labor metrics. Lightspeed also offers its own online ordering module, but restaurants looking for a dedicated direct channel with zero commissions, multi-channel distribution, and full customer data ownership can integrate DirectOrders alongside Lightspeed. Your restaurant keeps Lightspeed for in-store POS, analytics, and payment processing. DirectOrders adds a branded ordering website, Voice AI phone ordering, and delivery integrations that operate independently from your Lightspeed environment. If you are still running legacy Upserve software, DirectOrders works with that setup as well.
Revel
Revel Systems is an iPad-based POS platform built for quick-service restaurants, fast-casual chains, and multi-location restaurant groups. It provides enterprise-grade features including advanced inventory management, employee scheduling, multi-location reporting, kiosk mode, and kitchen display systems, all running on iPad hardware. Revel is particularly popular with franchise operations and growing restaurant chains that need scalable POS infrastructure. While Revel offers its own online ordering capabilities, restaurants using DirectOrders alongside Revel gain a fully branded, commission-free ordering website with dedicated features for direct order growth: Voice AI phone ordering, SMS and email marketing from a customer database you own, delivery fulfillment through Uber Direct and DoorDash Drive, and ordering distribution across 15+ channels including Google, Instagram, and WhatsApp. DirectOrders operates independently from your Revel POS, so there is no disruption to your in-store operations, kiosk setup, or KDS configuration.
Otter
Otter is an order aggregation platform that connects multiple delivery apps into a single tablet and management interface. It is widely used by restaurants that receive orders from DoorDash, Uber Eats, Grubhub, and other marketplaces. By integrating DirectOrders with Otter, you can funnel your commission-free direct orders into the same unified workflow your staff already uses. Orders placed through your DirectOrders-powered website appear alongside marketplace orders on the Otter tablet, so your kitchen never has to check a separate device. This reduces missed orders, speeds up fulfillment, and lets you compare direct order performance against third-party channels in one place.
Heartland
Heartland is a restaurant POS and payment processing system commonly used by mid-size restaurants, cafes, and fast-casual concepts. It combines point-of-sale terminals with integrated credit card processing, making it a single-vendor solution for many operators. Integrating DirectOrders with Heartland means you can accept commission-free online orders through your own branded website while continuing to use Heartland for in-store transactions and payment processing. Your menu stays consistent across both channels, and you retain full ownership of customer data from every direct order. This integration is ideal for Heartland users who want to grow their takeout and delivery revenue without paying per-order fees to third-party platforms.
TouchBistro
TouchBistro is an iPad-based POS system designed specifically for the restaurant industry. It is popular across the United States and Canada, especially among independently owned restaurants, bars, and quick-service concepts. TouchBistro handles table management, staff scheduling, menu configuration, and in-store payments from an iPad interface. By connecting DirectOrders with TouchBistro, you add a commission-free online ordering channel without disrupting your front-of-house operations. Your staff keeps using the TouchBistro iPad for dine-in service while online orders flow through DirectOrders, giving you a dedicated direct ordering website that you fully control.
Aldelo
Aldelo is a cloud-based POS system built for restaurants, offering an affordable solution for small operators including independent restaurants, pizzerias, and family-owned eateries. It provides order management, table tracking, and basic reporting at a lower price point than many competitors. Connecting DirectOrders with Aldelo allows small restaurant owners to launch a professional online ordering website without the high commissions of third-party delivery apps. You keep Aldelo for day-to-day in-store operations while DirectOrders gives your customers a branded way to order takeout and delivery directly from you. This is especially valuable for small operators where every dollar of margin matters.
SpotOn
SpotOn is a restaurant POS platform with built-in online ordering, reservation management, and marketing tools. It has become popular among mid-market restaurants, including full-service dining, fast-casual concepts, and multi-location groups. SpotOn combines hardware terminals with cloud-based software for a modern POS experience. By integrating DirectOrders with SpotOn, you can add a dedicated commission-free ordering website that complements SpotOn's in-store capabilities. This gives you a direct channel to your customers that is free from marketplace fees, while your staff continues using SpotOn terminals for dine-in orders, payments, and reporting.
Lavu
Lavu is an iPad-based POS system designed for restaurants, bars, and quick-service establishments. It offers menu management, table layouts, employee scheduling, and reporting through a tablet interface that is easy for staff to learn. Lavu is popular among smaller restaurants and bars that want a modern POS without the cost of traditional hardware terminals. Integrating DirectOrders with Lavu lets you launch an online ordering website that operates independently of your in-store POS. Your kitchen receives direct orders through DirectOrders while Lavu handles dine-in and walk-in business. This setup eliminates third-party commissions on online orders and puts your restaurant in control of the customer experience.
Micros (Oracle)
Oracle MICROS is an enterprise-grade restaurant POS system used by large restaurant chains, hotel dining operations, and high-volume food service establishments worldwide. It offers deep customization, multi-location management, and integration with Oracle's broader hospitality suite. MICROS is a long-standing industry standard for operators who need reliability and scalability at scale. Integrating DirectOrders with a MICROS environment means your enterprise operation can add a commission-free direct ordering channel without modifying your existing POS infrastructure. Online orders flow through DirectOrders independently, letting your MICROS system continue handling in-store transactions, inventory, and reporting exactly as configured.
NCR Aloha
NCR Aloha is an enterprise POS platform widely used in full-service restaurants, casual dining chains, and bar-and-grill concepts across the United States. It provides table management, order routing, labor scheduling, and detailed reporting. Aloha has been a staple in the restaurant industry for decades, and many operators have built their entire workflow around it. By integrating DirectOrders with your NCR Aloha setup, you gain a branded online ordering website that sends commission-free orders directly to your restaurant. Your staff continues using Aloha for dine-in service while DirectOrders manages the online channel, helping you capture more revenue from takeout and delivery without paying marketplace commissions.
Epson (Kitchen Printer)
Epson is the leading manufacturer of kitchen receipt printers used in restaurants worldwide. Epson thermal printers like the TM-T88 and TM-T20 series are found in nearly every commercial kitchen, printing order tickets that line cooks and expeditors rely on to prepare and route dishes. Integrating DirectOrders with Epson kitchen printers means that online orders placed through your DirectOrders website can be printed automatically on your existing Epson printer, just like dine-in tickets. Your kitchen staff does not need to learn a new system or monitor a separate screen. Orders print on the familiar thermal paper they already work with, keeping the workflow fast and consistent whether an order comes from a table or from your website.