Every Ordering Channel. One Dashboard.
Restaurant ordering channels are the 15+ platforms where customers can place orders - Instagram, WhatsApp, Google, phone, ChatGPT, Alexa, SMS, and QR codes. Every order lands in one dashboard.
Connect Your Channels15+ channels, one dashboard
Orders flow in from every channel. You see them all in one place.
One dashboard. Every order. Every channel. Zero commission.
Restaurants using multi-channel ordering see an average of 30% revenue growth.
See what the conversation looks like
AI agents reference your real menu on every channel. Customers type naturally. Orders happen.
Different channel. Same AI. Same result: an order placed.
How it works
How a customer message becomes a paid order
One AI agent, one menu, one dashboard, every channel. Here is what happens behind the scenes the moment a customer reaches out, no matter where they reach out from.
Customer reaches out, anywhere
Same restaurant, 15+ ways to start an order.
AI agent reads, understands, responds
One agent, every channel. Detects intent, language, and context in real time.
Menu Brain pulls the right answer
Live menu, prices, modifiers, allergens, and 86'd items, all in one source of truth.
Chicken Tikka
$15.99 - GF available
Garlic Naan
$3.99 - Vegan opt.
Saag Paneer
86'd - Out today
AI guides the conversation to checkout
No menu PDFs to scroll. No forms to fill. The AI suggests, customizes, upsells, and confirms.
Payment captured inside the channel
One tap to pay with Apple Pay, Google Pay, or a saved card. No redirect away from the chat.
StripeEvery order lands in one dashboard
Kitchen sees one queue. Channel is just a tag on the ticket.
Live order feed
Today, 7:42 PMConfirmation back on the same channel
Status updates, ETA, and the tracking link all return to whatever app the customer started in.
Same flow on every channel. The customer never sees a clunky handoff, your kitchen never sees a different format.
All the channels we connect
Your branded website is channel #1. The rest plug in from your dashboard, no extra apps, no extra logins.
Where customers chat
Instagram DM
AI replies in DMs
Business API ready
Facebook Messenger
Page DMs answered
SMS / iMessage
Twilio + Apple
Apple Business Chat
Maps + Safari entry
AI-parsed orders
Where customers search
Google Business
Order links in SERP
ChatGPT
Cited in answers
Claude
AI answer engine
Perplexity
Restaurant queries
Gemini
Google AI mode
Bing / Copilot
IndexNow live
Where customers speak
Phone (Voice AI)
24/7 call answering
Alexa
Echo + auto skill
Siri
Shortcuts + intents
Google Assistant
Hey Google order
Where customers visit
Your website
Channel #1
QR Codes
Table + flyer scan
TripAdvisor
Listing → order link
Yelp
Listing → order link
Apple Maps
Order from listing
Google Maps
Profile + ordering
Voice AI handles phone calls 24/7. Discovery ranks you on Google and gets you cited by ChatGPT. All orders flow into your kitchen dashboard.
Be Where Customers Are
Instagram, WhatsApp, voice, Google. Not just your website. Customers from every channel join your customer list automatically.
AI Handles the Conversation
Customers type naturally. AI understands, suggests, confirms. No forms. No friction. Just orders.
One Screen
Every order from every channel in one place. No switching apps. No separate systems.
What's included
Related resources
Frequently Asked Questions
DirectOrders supports 15+ ordering channels including: your website, Instagram DM, WhatsApp, SMS, Google Business, ChatGPT, Alexa, Siri, Google Assistant, Facebook Messenger, Apple Business Chat, QR codes, and Voice AI phone ordering. All channels flow into one unified dashboard.
Yes. Customers can message your restaurant on Instagram and place orders directly in the DM conversation. Our AI handles the order flow, confirms details, and sends the order to your dashboard - all without leaving Instagram.
Customers can message your WhatsApp Business number to place orders. The AI assistant guides them through the menu, handles customizations, and processes payment. Orders appear in your dashboard alongside all other channel orders.
No. All 15+ channels connect to one DirectOrders dashboard. Orders from Instagram, WhatsApp, Google, Voice AI, and your website all appear in the same place. One menu, one system, one source of truth.
Customers can say 'Alexa, order from [your restaurant]' or 'Hey Siri, reorder my usual from [your restaurant].' The voice assistant connects to your DirectOrders menu, confirms the order details, and processes payment using the customer's saved information. The order appears in your dashboard just like any other channel.
Yes. The DirectOrders dashboard includes channel analytics showing order volume, revenue, and average order value for each channel. You can see which channels are growing, which need attention, and where to focus your marketing efforts. Many restaurants discover that Instagram and WhatsApp orders have higher average values than website orders.
The AI agent is available 24/7 on all messaging channels. If a customer messages your Instagram or WhatsApp at midnight, the AI can take their order for scheduled delivery or pickup during your next open hours. Customers can also browse the menu and ask questions anytime, even when your kitchen is closed.
Explore More Features
Website Builder
SEO-optimized, mobile-first restaurant websites with online ordering built in.
Online Ordering
Checkout as smooth as DoorDash, but you keep 100% of every order.
Delivery
Profitable delivery without the 30% cut. Your drivers, Uber Direct, or DoorDash Drive.
Voice AI
Phone orders handled by AI, plus Alexa, Siri, and Google Assistant ordering.
Discovery
Rank on Google and get recommended by ChatGPT, Claude, and Perplexity.
Menu Brain
NLP-powered menu search, auto dietary tags, allergen detection, and nutrition labels.
Marketing
Email, SMS, push notifications, loyalty rewards, and abandoned cart recovery on autopilot.
Payouts
Your money, fast. No waiting weeks. Get paid when you earn.