Stop giving Uber Eats 15-30% of every order. Keep 100% with DirectOrders - zero commission, same-day payouts, and you own the customer relationship.
Uber Eats commission runs 15-30% on every order, so a single busy month can quietly cost you thousands. DirectOrders is the Uber Eats alternative built for restaurants that want to keep that money: you pay one flat monthly fee, zero commission, and your customers pay zero added service fees. Estimate exactly what Uber Eats commission is costing you with our restaurant commission calculator, then see how a commission-free online ordering system replaces the marketplace entirely.
Unlike Uber Eats, DirectOrders gives you a branded direct ordering flow across 15+ channels, keeps every customer record in your hands, and settles with flexible delivery through Uber Direct and DoorDash Drive. Comparing more platforms? Browse every restaurant delivery app alternative or jump straight to flat monthly pricing.
| Feature | DirectOrders | Uber Eats |
|---|---|---|
| Commission | 0% | 15-30% |
| Monthly Fee | $0 (commission based) | |
| Customer Data Ownership | Yes | No |
| Voice AI Ordering | Yes | No |
| ChatGPT Integration | Yes | No |
| Instagram DM Orders | Yes | No |
| Same-Day Payouts | Yes | No |
| Branded Website | Yes | No |
| Multi-Channel (15+) | Yes | Uber Eats only |
| Delivery Options | Multiple networks + own drivers | Uber only |
| Customer Fees | $0 | Service + delivery fees |
* DirectOrders founding rate. Uber Eats commission varies by market and agreement.
Uber Eats is a marketplace that takes your customers. DirectOrders helps you build direct relationships.
Uber Eats takes 15-30% of every order. DirectOrders charges $249-349/month flat. On $10K monthly orders, that's $15K+ saved annually.
Uber Eats owns the customer relationship - they market to YOUR customers. With DirectOrders, you own all data: names, emails, order history.
Our AI answers calls 24/7, takes orders, and handles questions. Uber Eats has no phone ordering - every call is your staff's time.
Instagram, WhatsApp, ChatGPT, Google Business, SMS, and more. Uber Eats is one marketplace among many - we connect them all.
Uber Eats charges customers service fees, delivery fees, and small order fees. DirectOrders charges $0 to customers - higher conversion, happier customers.
Use Uber Direct, DoorDash Drive, or your own drivers. Uber Eats locks you into their network. Pay delivery fees only, not commission.
Commission-based pricing adds up fast
* Save $66,000-141,000/year on $40K monthly orders
Want Uber's delivery network without the 30% marketplace fee? DirectOrders integrates with Uber Direct - Uber's delivery-only service. You pay only the delivery fee, not the commission.
No platform is right for every restaurant. Here are scenarios where Uber Eats may be the better fit.
Uber Eats operates in over 6,000 cities across 40+ countries. If you are a multi-location brand expanding internationally, or if international tourists and visitors are a meaningful part of your customer base, Uber Eats offers global reach that is hard to replicate.
Uber One bundles delivery with rides, giving subscribers $0 delivery fees on eligible orders. In markets with high Uber One adoption, these subscribers actively filter for participating restaurants, which can drive significant order volume to your location.
Uber Direct provides delivery drivers without the full marketplace listing. Note that DirectOrders also integrates with Uber Direct. However, if you want Uber's full ecosystem (marketplace, Uber One visibility, and Uber Direct) managed through a single Uber relationship, that simplicity may appeal to you.
Uber for Business connects restaurants with corporate accounts for employee meals and office catering. If your restaurant serves enterprise clients who already use Uber for Business, being on Uber Eats gives you access to those established corporate ordering workflows.
Rates last verified July 2026. Uber Eats rates may vary by market and agreement terms.
See why restaurants are building direct ordering with DirectOrders instead of paying marketplace commissions forever.
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