Comparison

DirectOrders vs Uber Eats

Stop giving Uber Eats 15-30% of every order. Keep 100% with DirectOrders - zero commission, same-day payouts, and you own the customer relationship.

See DirectOrders in Action View Pricing

Side-by-Side Comparison

Feature
DirectOrders
Uber Eats
Commission
0%
15-30%
Monthly Fee
$449$249/mo*
$0 (commission based)
Customer Data Ownership
Voice AI Ordering
ChatGPT Integration
Instagram DM Orders
Same-Day Payouts
Branded Website
Multi-Channel (15+)
Uber Eats only
Delivery Options
Multiple networks + own drivers
Uber only
Customer Fees
$0
Service + delivery fees

* DirectOrders founding rate. Uber Eats commission varies by market and agreement.

Why Restaurants Choose DirectOrders Over Uber Eats

Uber Eats is a marketplace that takes your customers. DirectOrders helps you build direct relationships.

Keep 100% of Revenue

Uber Eats takes 15-30% of every order. DirectOrders charges $249-349/month flat. On $10K monthly orders, that's $15K+ saved annually.

Own Your Customer Data

Uber Eats owns the customer relationship - they market to YOUR customers. With DirectOrders, you own all data: names, emails, order history.

Voice AI Phone Orders

Our AI answers calls 24/7, takes orders, and handles questions. Uber Eats has no phone ordering - every call is your staff's time.

15+ Ordering Channels

Instagram, WhatsApp, ChatGPT, Google Business, SMS, and more. Uber Eats is one marketplace among many - we connect them all.

Zero Customer Fees

Uber Eats charges customers service fees, delivery fees, and small order fees. DirectOrders charges $0 to customers - higher conversion, happier customers.

Flexible Delivery

Use Uber Direct, DoorDash Drive, or your own drivers. Uber Eats locks you into their network. Pay delivery fees only, not commission.

The Real Cost of Uber Eats

Commission-based pricing adds up fast

Uber Eats (on $40K/mo orders)
$6,000-12,000/mo
  • 15-30% commission on every order
  • Uber Eats owns customer relationships
  • Customers pay service + delivery fees
  • Weekly payouts (5-7 day wait)
DirectOrders
$449$249/mo*
  • Zero commission on every order
  • You own all customer data
  • Zero fees for your customers
  • Same-day payouts included free

* Save $66,000-141,000/year on $40K monthly orders

Keep Uber Drivers, Lose the Commission

Want Uber's delivery network without the 30% marketplace fee? DirectOrders integrates with Uber Direct - Uber's delivery-only service. You pay only the delivery fee, not the commission.

Uber Eats Marketplace
15-30%
Commission per order
Uber Direct via DirectOrders
~$6-9
Flat delivery fee only
Your Savings
$6-12+
Per $40 order

Sources & References

  1. 1. Uber Eats Commission Rates - Standard commission 15-30% per Uber Eats merchant agreements. [merchants.ubereats.com]
  2. 2. Uber Eats Fees - Service fees, delivery fees, and small order fees charged to customers. [help.uber.com/ubereats]
  3. 3. Uber Direct - Delivery-only service available for direct ordering integrations. [uber.com/business/uber-direct]

Last verified: January 2026. Uber Eats rates may vary by market and agreement terms.

Stop Giving Away 15-30% of Every Order

See why restaurants are building direct ordering with DirectOrders instead of paying marketplace commissions forever.

Book Your Demo Compare to DoorDash