Comparison

DoorDash takes 30%. You take orders.

DoorDash is a marketplace where you compete with every restaurant in town. DirectOrders is YOUR platform - your brand, your customers, your revenue.

See How It Works

Two different business models

DoorDash: The Marketplace

  • You're one of thousands of restaurants
  • Customers belong to DoorDash3
  • DoorDash markets your competitors to your customers4
  • 15-30% of every order goes to them1
  • Weekly payouts5
  • Their brand, not yours

DirectOrders: Your Platform

  • Customers order from YOUR branded site
  • You own all customer data
  • You control the marketing
  • Zero commission on every order
  • Same-day payouts
  • Your brand everywhere

The math is simple

Visual calculator showing $10,000/month in orders

DoorDashDirectOrders
Monthly orders$10,000$10,000
Commission (15-30%)1-$1,500 to -$3,000$0
Platform fee$0$449-$249*
You keep$7,000-$8,500$9,751
Annual difference - +$15,000 to +$33,000

1 Based on DoorDash merchant pricing tiers

Channels DoorDash doesn't offer

DirectOrders unique channels

Voice AI phone ordering (24/7)
Instagram DM ordering
WhatsApp ordering
ChatGPT discovery & ordering
SMS ordering
Your own delivery drivers

DoorDash is one channel. DirectOrders is 15+.

DoorDash vs DirectOrders: Full Comparison

FeatureDoorDashDirectOrdersSource
Commission15-30%0%1DoorDash Merchant
Customer feesYes (service + delivery)No2DoorDash.com
Own customer dataNoYes3DoorDash Terms
Brand visibilityDoorDash brandingYour brand only
Competitor marketingYes, to YOUR customersYou control4DoorDash app
Voice AI orderingNoYes
Instagram/WhatsAppNoYes
Same-day payoutsNo (weekly)Yes5DoorDash FAQ

Questions about leaving DoorDash

Sources & References

  1. 1. DoorDash Commission Rates - DoorDash Merchant pricing shows 15%, 25%, and 30% tiers based on visibility level.[merchants.doordash.com]
  2. 2. DoorDash Customer Fees - Service fees and delivery fees visible on DoorDash.com checkout.[doordash.com]
  3. 3. DoorDash Data Ownership - Per DoorDash Merchant Terms, customer data belongs to DoorDash.[doordash.com/terms]
  4. 4. Competitor Marketing - DoorDash app shows "Customers also ordered from..." promoting competitors.
  5. 5. DoorDash Payout Schedule - Weekly payouts per DoorDash Merchant Help Center.[help.doordash.com]
  6. 6. DoorDash Drive Pricing - Delivery-only service pricing.[doordash.com/drive]

Last verified: January 2026

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Compare DirectOrders to other platforms:

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