Integration
Upserve (Lightspeed Restaurant) integration
Upserve, now part of Lightspeed Restaurant, is a restaurant management and POS platform that combines point-of-sale with analytics, inventory tracking, and guest management. It is used by full-service restaurants, bars, and multi-location operators who value detailed reporting on sales trends and menu performance. Integrating DirectOrders with Upserve means your direct online orders generate their own performance data alongside your in-store analytics, giving you a complete view of revenue across all channels. You keep Upserve for in-house operations and payment processing while DirectOrders provides a commission-free online storefront that drives more orders to your restaurant without marketplace fees.
Why it works
- Keep Upserve for in-store POS, analytics, and guest management
- Add a commission-free direct ordering channel to your restaurant
- Track online order performance alongside in-store sales data
- Retain customer data and build direct marketing relationships
- No disruption to existing Upserve workflows or staff training
Common questions
Is Upserve the same as Lightspeed Restaurant?
Upserve was acquired by Lightspeed and is now branded as Lightspeed Restaurant in some markets. DirectOrders works alongside both Upserve and Lightspeed Restaurant setups.
Will my Upserve reporting be affected?
No. Upserve continues to track your in-store sales as usual. DirectOrders provides its own dashboard for online order analytics.
Do I need technical staff to set up the integration?
No. DirectOrders is designed for restaurant operators, not IT teams. Setup involves configuring your menu and sharing your ordering link.