Online Ordering System for Restaurants

Three things drive direct orders: (1) Lower prices. Your customers pay menu price with no service fees or inflated prices. Once they see the difference, they switch. (2) In-store promotion. QR codes on tables, receipt inserts, and signage that say 'Order direct, skip the fees.' (3) Loyalty and rewards. Customers who order direct earn points, get birthday rewards, and receive personalized offers they can't get on DoorDash. Most restaurants see 30-40% of their marketplace volume shift to direct within 90 days.

DirectOrders integrates with Square, Toast, and Clover. Orders flow directly into your existing POS workflow. No double entry, no separate tablet. If your POS is not natively supported, orders can be received via a dedicated tablet, automatic printer, or email notifications. We are continuously adding new POS integrations.

Most ordering platforms give you a website and checkout. DirectOrders gives you the full system: AI-powered delivery dispatch that bids across Uber Direct and DoorDash Drive, Voice AI that answers your phone 24/7, 15+ ordering channels (Instagram, WhatsApp, ChatGPT, Google), AI menu search, automated marketing, and same-day payouts. Zero commission on every order. If your current platform does all of that, stay. If not, you are paying for a fraction of what you could have.

Most restaurants go live within 2 hours. We build your branded website, import your menu (from photos, PDF, or your existing site), connect your POS, and set up delivery. You review, approve, and start taking orders. No technical skills needed.

No long-term contracts. Month-to-month. Cancel anytime. We earn your business every month.

Two plans: Pro at $249/month (zero commission, branded website, 15+ channels, AI menu search, same-day payouts) and Pro + Voice at $349/month (everything in Pro plus AI phone ordering with 500 minutes included). No setup fees. No hidden charges.

Yes. Every email, phone number, order history, and preference belongs to you. On marketplace apps, the customer belongs to the platform. On DirectOrders, you own the relationship. Use it for email campaigns, SMS, loyalty programs, and personalized offers.

DirectOrders is a complete system where every layer is independently configurable. You choose your POS (Toast, Square, Clover, Lightspeed, Revel), your delivery providers (your drivers, Uber Direct, DoorDash Drive, or a mix), your payment flow (Stripe with same-day payouts), and which of 15+ ordering channels to enable. Think of it as opinionated defaults with full configuration depth - not a locked box.

No. DirectOrders integrates with your existing POS. Orders from any channel flow directly into your current workflow. If your POS is not natively supported, orders are received via a dedicated tablet, automatic printer, or email. You keep what works and add what is missing.

A modular stack means connecting separate tools for ordering, delivery, payments, marketing, and a website - each with its own dashboard, login, and support team. DirectOrders gives you the same configurability (choose your POS, delivery providers, channels) inside a single managed system. Same flexibility, far less operational overhead. We call it the power grid approach: everything runs from day one, and you control what is plugged in and switched on.

Yes. DirectOrders' AI dispatch engine automatically evaluates available providers (your drivers, Uber Direct, DoorDash Drive) for every order and picks the fastest or cheapest option based on your preferences. You can also set rules - for example, always use your own drivers within 2 miles and third-party providers beyond that.