Pillar guide
Commission Free Restaurant Ordering
What commission free ordering means and how it changes margins, pricing strategy, and customer trust.
Quick answer
Commission free ordering means you pay a flat monthly fee instead of losing 15 to 30 percent of every order to marketplaces.
You keep your menu prices intact, avoid surprise fees for customers, and improve repeat orders.
Key benefits
- Predictable costs
- Better customer conversion
- Higher lifetime value
- More control over promotions
Step by step
- Calculate your current commission costs.
- Switch to a flat fee platform.
- Promote direct ordering across channels.
- Reinvest savings into marketing and retention.
Common questions
Is commission free ordering really cheaper?
For most restaurants, a flat fee costs less than 15 to 30 percent commissions once order volume grows.
Do customers notice the difference?
Yes. Removing added fees improves trust and checkout conversion.
How do I estimate savings?
Use a commission calculator to compare monthly marketplace fees vs a flat monthly plan.