Cluster playbook
AI Ordering for Restaurants
How AI ordering works, including Voice AI, chat ordering, and AI powered discovery.
Quick answer
AI ordering uses voice and chat assistants to capture orders, answer menu questions, and reduce missed calls.
AI can handle common questions and take orders 24/7 so your staff can focus on the kitchen.
Key benefits
- More captured orders
- Less staff time on phones
- Higher customer satisfaction
- Better order accuracy
Step by step
- Enable Voice AI for inbound calls.
- Connect AI chat to your menu and ordering system.
- Set fallback rules for edge cases.
- Review call logs to improve prompts.
Common questions
Does Voice AI replace staff?
It handles routine calls so staff can focus on preparation and in store service.
Can AI handle dietary questions?
Yes, AI can answer menu and allergen questions using your menu data.
Is AI ordering expensive?
Most plans include minutes, and the ROI is strong for busy restaurants.