Integration
Epson (Kitchen Printer) integration
Epson is the leading manufacturer of kitchen receipt printers used in restaurants worldwide. Epson thermal printers like the TM-T88 and TM-T20 series are found in nearly every commercial kitchen, printing order tickets that line cooks and expeditors rely on to prepare and route dishes. Integrating DirectOrders with Epson kitchen printers means that online orders placed through your DirectOrders website can be printed automatically on your existing Epson printer, just like dine-in tickets. Your kitchen staff does not need to learn a new system or monitor a separate screen. Orders print on the familiar thermal paper they already work with, keeping the workflow fast and consistent whether an order comes from a table or from your website.
Why it works
- Print online orders automatically on your existing Epson kitchen printer
- No new screens or devices for kitchen staff to monitor
- Keep the same ticket-based workflow your kitchen already uses
- Reduce order errors by eliminating manual re-entry of online orders
- Works with popular Epson models including TM-T88 and TM-T20 series
Common questions
Which Epson printer models are supported?
DirectOrders supports Epson's most common kitchen printer models, including the TM-T88 and TM-T20 series. Contact our team to confirm compatibility with your specific model.
Do online orders print automatically or do I need to trigger them?
Online orders can be configured to print automatically as soon as they are placed, so your kitchen can begin preparation immediately without manual steps.
Can I customize what prints on the ticket?
Yes. You can configure the ticket layout to include order details, special instructions, customer name, and order type so your kitchen has all the information it needs.
Do I need an internet connection for the printer?
Yes. The Epson printer needs to be on the same network as the device receiving DirectOrders notifications to print online order tickets.