Integration
Otter integration
Otter is an order aggregation platform that connects multiple delivery apps into a single tablet and management interface. It is widely used by restaurants that receive orders from DoorDash, Uber Eats, Grubhub, and other marketplaces. By integrating DirectOrders with Otter, you can funnel your commission-free direct orders into the same unified workflow your staff already uses. Orders placed through your DirectOrders-powered website appear alongside marketplace orders on the Otter tablet, so your kitchen never has to check a separate device. This reduces missed orders, speeds up fulfillment, and lets you compare direct order performance against third-party channels in one place.
Why it works
- Receive direct orders on the same Otter tablet your staff already uses
- Eliminate the need for a separate device or app for direct orders
- Compare direct order revenue against third-party marketplace channels
- Reduce missed orders by consolidating all channels into one stream
- Maintain existing Otter workflows for kitchen and fulfillment operations
Common questions
Do I need to remove my marketplace apps to use DirectOrders with Otter?
No. DirectOrders adds a new direct ordering channel alongside your existing marketplace connections. You can run both simultaneously.
How do direct orders appear on the Otter tablet?
Direct orders placed through your DirectOrders website are sent to Otter and appear in the same order queue as your DoorDash, Uber Eats, and other marketplace orders.
Will I save money by routing orders through DirectOrders instead of marketplaces?
Yes. Orders placed directly through your website carry no marketplace commissions, which typically range from 15% to 30% per order.