Integration
Heartland integration
Heartland is a restaurant POS and payment processing system commonly used by mid-size restaurants, cafes, and fast-casual concepts. It combines point-of-sale terminals with integrated credit card processing, making it a single-vendor solution for many operators. Integrating DirectOrders with Heartland means you can accept commission-free online orders through your own branded website while continuing to use Heartland for in-store transactions and payment processing. Your menu stays consistent across both channels, and you retain full ownership of customer data from every direct order. This integration is ideal for Heartland users who want to grow their takeout and delivery revenue without paying per-order fees to third-party platforms.
Why it works
- Keep Heartland for in-store POS and payment processing
- Accept online orders through your own branded website with no commissions
- Maintain a consistent menu across in-store and online channels
- Retain full ownership of customer contact information and order history
- Grow takeout and delivery revenue without third-party marketplace fees
Common questions
Do I need to replace Heartland to use DirectOrders?
No. DirectOrders works alongside Heartland. You continue using Heartland for in-store POS and payments while DirectOrders handles your online ordering channel.
Can I use Heartland's payment processing for online orders?
DirectOrders handles online payment collection separately, so your Heartland payment processing setup remains unchanged for in-store transactions.
How do I keep my menu consistent between Heartland and DirectOrders?
You manage your online menu through the DirectOrders dashboard. Any updates you make to your online menu are reflected immediately on your ordering website.