Integration
SpotOn integration
SpotOn is a restaurant POS platform with built-in online ordering, reservation management, and marketing tools. It has become popular among mid-market restaurants, including full-service dining, fast-casual concepts, and multi-location groups. SpotOn combines hardware terminals with cloud-based software for a modern POS experience. By integrating DirectOrders with SpotOn, you can add a dedicated commission-free ordering website that complements SpotOn's in-store capabilities. This gives you a direct channel to your customers that is free from marketplace fees, while your staff continues using SpotOn terminals for dine-in orders, payments, and reporting.
Why it works
- Keep SpotOn for in-store POS, payments, and reservations
- Add a commission-free direct ordering website alongside SpotOn's tools
- Avoid marketplace commissions on orders placed through your own site
- Build a direct customer database for marketing and loyalty campaigns
- No changes required to your existing SpotOn hardware or software setup
Common questions
SpotOn already offers online ordering. Why add DirectOrders?
DirectOrders provides a fully branded, commission-free ordering experience focused on maximizing your direct revenue. You can evaluate both options and choose the best fit for your business.
Do I need to train my staff on a new system?
No. Your front-of-house staff continues using SpotOn for dine-in operations. Online orders through DirectOrders are managed through a separate, simple dashboard.
Can I run DirectOrders and SpotOn online ordering at the same time?
Yes. Many restaurants run multiple online ordering channels. You can use DirectOrders for your own website while keeping other tools active.