Integration
TouchBistro + DirectOrders
TouchBistro is an iPad-based POS system designed specifically for the restaurant industry. It is popular across the United States and Canada, especially among independently owned restaurants, bars, and quick-service concepts. TouchBistro handles table management, staff scheduling, menu configuration, and in-store payments from an iPad interface. By connecting DirectOrders with TouchBistro, you add a commission-free online ordering channel without disrupting your front-of-house operations. Your staff keeps using the TouchBistro iPad for dine-in service while online orders flow through DirectOrders, giving you a dedicated direct ordering website that you fully control.
How TouchBistro and DirectOrders work together
Step 1
Keep TouchBistro iPad for dine-in, table management, and front-of-house
Your servers and host staff continue using the TouchBistro iPad interface they already know.
Step 2
Launch your DirectOrders ordering website for online customers
A branded ordering experience built for restaurants, with your menu, photos, and delivery options.
Step 3
Online orders print alongside TouchBistro dine-in tickets
DirectOrders routes orders to your existing kitchen printer so staff handles all channels in one workflow.
Why TouchBistro restaurants add DirectOrders
- Keep using TouchBistro on iPad for dine-in and front-of-house operations
- Add a branded online ordering website without changing your in-store setup
- Avoid per-order commissions charged by third-party delivery platforms
- Own your customer data and build direct relationships with online guests
- Manage online menus independently through the DirectOrders dashboard
What TouchBistro does not do (and DirectOrders does)
TouchBistro's online ordering is an add-on with fees
TouchBistro offers online ordering as a paid add-on module. DirectOrders provides a fully branded ordering website with zero per-order commissions at a flat monthly rate.
No Voice AI for phone orders
TouchBistro does not offer AI phone answering. DirectOrders adds Voice AI that picks up calls, takes orders conversationally, and handles menu questions 24/7, capturing revenue that walk-away calls represent.
Limited ordering channels beyond TouchBistro's site
TouchBistro's online ordering is a single endpoint. DirectOrders distributes your menu across 15+ channels: Google, Instagram, WhatsApp, Apple Maps, SMS, and more.
No delivery driver orchestration
TouchBistro does not dispatch delivery drivers. DirectOrders integrates Uber Direct and DoorDash Drive so independently owned restaurants can offer delivery without a fleet or marketplace fees.
Customer data not easily exportable for marketing
TouchBistro keeps customer information within its platform. DirectOrders builds a portable customer database with emails, phone numbers, and order history for your own marketing campaigns.
No same-day payouts
TouchBistro's payment schedule follows standard processing timelines. DirectOrders offers same-day payouts so you access direct order revenue without waiting.
Common questions about TouchBistro + DirectOrders
Does DirectOrders replace TouchBistro?
No. DirectOrders adds online ordering alongside TouchBistro. Your staff continues using TouchBistro for dine-in POS operations.
I use TouchBistro in Canada. Is DirectOrders available there?
Yes. DirectOrders supports restaurants in both the United States and Canada, so TouchBistro users in either country can add direct online ordering.
How quickly can I launch online ordering with DirectOrders?
Most restaurants are up and running within a few days. You configure your menu in the DirectOrders dashboard and share your new ordering link with customers.
Does DirectOrders offer Voice AI phone ordering for TouchBistro restaurants?
Yes. DirectOrders includes Voice AI that answers your restaurant phone, takes orders conversationally, and handles menu questions 24/7. This captures orders that would otherwise be missed during busy periods when staff cannot answer the phone.
Can I offer delivery through DirectOrders without my own drivers?
Yes. DirectOrders integrates with Uber Direct and DoorDash Drive for delivery fulfillment. You can offer delivery through professional couriers without building or managing your own fleet, while keeping your TouchBistro setup for dine-in and pickup.
Ready to add direct ordering to your TouchBistro setup?
Book a demo to see how DirectOrders works alongside TouchBistro. We will walk you through setup, menu import, and go-live timeline.
Other POS integrations
DirectOrders works alongside all major restaurant POS systems.